Privacy Policy

1. Information We Collect

We collect information you provide directly to us when creating an account, making bookings, or communicating through the platform.

• Account Information Name, email address, phone number, and password
• Profile Information Photos, bio, service types, location, rates, and availability
• Booking Information Event details, dates, locations, and special requests
• Payment Information Payment card details are processed securely by Stripe and never stored on our servers
• Communications Messages exchanged through the platform and support tickets

2. How We Use Your Information

We use your information to provide and improve our services:

• Process bookings and payments
• Facilitate communication between users
• Verify identity and prevent fraud
• Send booking confirmations and reminders
• Improve the platform and user experience
• Comply with legal obligations

3. Information Sharing

We share your information only in the following circumstances:

• With Other Users Profile information is visible to other users as necessary for bookings
• Service Providers With trusted third parties who help us operate the platform (e.g., Stripe for payments)
• Legal Requirements When required by law or to protect the rights and safety of our users
• With Consent When you have given explicit permission

4. Data Security

We implement appropriate security measures to protect your information:

• SSL/TLS encryption for all data transmission
• Encrypted storage of sensitive data
• Regular security audits and updates
• Access controls and authentication

5. Your Rights

Under GDPR and applicable privacy laws, you have the following rights:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Withdraw consent for data processing

6. Cookies

We use cookies to enhance your experience. See our Cookie Policy for details.

• Essential cookies for site functionality
• Session cookies for authentication
• Analytics cookies (with consent)
• Preference cookies for language and settings

7. Data Retention

We retain your data as long as your account is active. After account deletion, we may retain certain data as required by law for up to 7 years.

8. International Transfers

Your data may be transferred to and stored in countries outside your jurisdiction. We ensure adequate protection through standard contractual clauses.

9. Children's Privacy

Event Stuffer is not intended for users under 18 years of age. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this policy from time to time. Significant changes will be communicated via email or platform notification.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us:

Email Address: privacy@partystuffer.com
Address: Event Stuffer, Privacy Team